The Problem
- You have too many questions for a static FAQ page to be useful
- Your FAQs are not easily searchable or browsable
- Customers are frustrated when they can't find answers on your website
- They need answers so they email or call your help desk driving up costs
The Solution
Reduce support expenses with Sunbeam's Answer Center. The Answer Center is a "smart" FAQ system that lets your customers find the right answers more quickly and more efficiently before they contact your helpdesk.
Benefits
- Works in the "cloud", no installation, no updating
- Very easy to integrate the Answer Center widget into your current website (2 lines of javascript)
- Powerful search algorithms ensure that your customers always get the right answer to their question
- Monthly subscription, no money up front
